Privacy Policy

Welcome to Sankalp Exam Prep ("we," "our," or "us"). Sankalp Exam Prep is an Android educational application designed to empower students and aspirants with comprehensive study materials, practice quizzes, test series, syllabus trackers, and performance analytics.

We recognize that your privacy is of paramount importance. This Privacy Policy governs your use of the Sankalp Exam Prep Android mobile application (the "App") and describes how we collect, use, store, process, and protect your information, as well as your rights and choices regarding your personal data.

By downloading, accessing, or using Sankalp Exam Prep from the Google Play Store, you acknowledge that you have read, understood, and agreed to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the application.

We collect only the minimum amount of information required to deliver, maintain, and optimize our educational services. Depending on how you interact with the App, we may collect the following categories of information:

A. Information You Provide Voluntarily

When you create an account, customize your learning preferences, or communicate with our support team, you may provide:

B. Information Collected Automatically

When you run the App on your Android device, certain operational data may be recorded automatically to ensure stability and smooth performance:

• Device Specifications: Device model, manufacturer, hardware specifications, Android OS version, and App build version.
• Log & Diagnostic Information: Crash reports, stack traces, system performance logs, and error diagnostic metrics generated during unexpected App behavior.
• Network & Connectivity Data: General internet connectivity status (online/offline state) and IP address (used strictly for network routing and security diagnosis).
• Location Information: We do NOT collect precise GPS location data. General geographic region (such as country or state level) may only be derived from your IP address for localized server routing.

We use the collected information solely for legitimate educational, operational, and technical purposes, including:

• Providing Educational Features: Delivering exam modules, syllabus materials, mock tests, timed quizzes, and personalized answer keys.
• Tracking Student Progress: Calculating quiz scores, generating performance analytics, tracking completed chapters, and showing historical improvement over time.
• Account Management: Authenticating your identity, managing your profile preferences, and synchronizing your study progress across your Android devices.
• App Maintenance & Bug Fixing: Diagnosing crash traces, identifying software glitches, preventing security threats, and optimizing app responsiveness.
• User Communication & Support: Responding to user support inquiries, sending administrative updates (such as important exam schedule alerts or app updates), and handling technical feedback.
• Legal & Regulatory Compliance: Fulfilling obligations under applicable laws, preventing fraudulent activity, and upholding the integrity of our educational platform.

Because Sankalp Exam Prep is an academic preparation app, handling test attempts and learning analytics is central to our functionality:

• Test Attempts & Scores: When you take a mock test or practice quiz, your answers, submission timestamps, time taken per question, and final scores are recorded to provide detailed solutions and performance analytics.
• Leaderboards & Rankings: If competitive rankings or peer leaderboards are enabled, your display name and exam score may be visible to other students in the same test batch. You can request pseudonymous display if supported.
• Study Continuity: Your progress records enable you to pause a test and resume it later, or review previous test solutions to analyze mistakes.

We take the security of your personal and educational data seriously and employ reasonable administrative, technical, and physical safeguards:

• Encryption in Transit: All data transmitted between the Sankalp Exam Prep Android app and backend servers is encrypted using industry-standard Transport Layer Security (TLS/HTTPS).
• Access Restrictions: Access to user data is strictly restricted to authorized developers and administrators who require access to maintain and support the application.
• Database Safeguards: User records and test archives are stored in secured database environments protected by firewalls and access controls.

We believe your educational records belong to you. We strictly abide by the following data sharing principles:

• No Sale or Rental of Personal Information: We do NOT sell, rent, trade, or lease your personal information or educational records to third-party advertisers, data aggregators, or brokers.
• Authorized Service Providers: We may share minimal necessary data with trusted third-party technical providers (such as cloud hosting, authentication, or crash diagnostics) solely to operate and maintain the App under strict confidentiality obligations.
• Legal & Regulatory Mandates: We may disclose information if required to do so by applicable law, governmental inquiry, subpoena, or court order, or if we believe in good faith that such action is necessary to protect the legal rights, safety, or security of our users or the public.
• Organizational Restructuring: In the event of a merger, acquisition, reorganization, or sale of assets, user data may be transferred as part of that business transition, subject to the protections of this Privacy Policy.

Sankalp Exam Prep may utilize certain third-party software development kits (SDKs) and cloud services to ensure reliable application performance, user authentication, and diagnostics. These third parties process data strictly in accordance with their respective privacy policies:

Note: We do not integrate hidden tracking libraries or unauthorized data-scraping SDKs into Sankalp Exam Prep.

If non-intrusive advertisements or sponsor notices are ever introduced in future updates (such as via Google AdMob), they will strictly adhere to Google Play Families Policy guidelines, without behavioral ad profiling or tracking across third-party websites and apps.

Sankalp Exam Prep is designed as an educational and exam preparation tool for students preparing for competitive, board, and academic exams. The application is intended for students of general school, college, and adult learning ages.

• Users Under 13 Years of Age: We do not knowingly collect personally identifiable information directly from children under 13 (or the applicable age of digital consent in your jurisdiction) without verified parental or legal guardian consent.
• Parental Oversight: If you are a parent or guardian and discover that your child under 13 has provided personal details without your consent, please contact us immediately at sankalp.support.new@gmail.com or +91 8826209818. We will promptly delete such information and associated accounts from our systems.
• COPPA & Google Play Families Alignment: We design our data collection practices to be compliant with the Children's Online Privacy Protection Act (COPPA) and the Google Play Families Policy requirements.

We retain your personal information and educational records only for as long as reasonably necessary to fulfill the educational objectives outlined in this Privacy Policy:

• Active Accounts: Account data, test records, and progress histories are retained for as long as your account remains active so you can access your historical test results.
• Diagnostic Logs: Anonymized crash logs and technical performance diagnostics are retained for a limited operational period (typically 90 days or less) to debug software issues before being permanently discarded.
• Account Inactivity & Deletion: If you delete your account or request data erasure, your identifiable information is permanently deleted or irreversibly anonymized within 30 days, unless longer retention is required to satisfy legal or accounting requirements.

In full compliance with Google Play Developer Policies and global data privacy standards, users have the right to request complete deletion of their account and all associated personal data at any time.

Upon receiving your verified request, we will permanently purge your name, email, phone number, test records, and login identifiers from our active databases within 30 calendar days.

Depending on your geographic location and applicable local data protection laws (such as GDPR, CCPA, or applicable Indian Data Protection laws), you may have the following rights regarding your personal information:

• Right to Access: You have the right to request a summary of the personal data we maintain about you.
• Right to Rectification: You can update or correct inaccurate profile details directly inside the App profile section or by contacting us.
• Right to Erasure ("Right to Be Forgotten"): You have the right to request that your account and personal records be erased.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting past lawful processing.
• Right to Opt-Out of Communications: You can opt out of promotional emails or push notifications through your device settings or via unsubscribe links.

To exercise any of these rights, please contact our support team at sankalp.support.new@gmail.com or by phone at +91 8826209818. We will respond to your request within the timeframe stipulated by applicable regulations.

To provide a seamless educational experience, Sankalp Exam Prep may request certain system permissions on your Android device. Each requested permission is used strictly for its intended functional purpose:

You can modify or revoke optional permissions at any time via your Android device's Settings > Apps > Sankalp Exam Prep > Permissions menu.

We maintain comprehensive technical and organizational safeguards to ensure high standards of data protection:

• Secure Communication: Mandatory HTTPS/TLS 1.2+ communication channels across all APIs.
• Vulnerability Reviews: Regular code inspections, dependency auditing, and updates to patch security vulnerabilities.
• Least Privilege Access: Strict role-based access control preventing unauthorized team members from accessing production databases.

We may update this Privacy Policy from time to time to reflect modifications in our App features, educational offerings, or legal regulations. When material changes occur:

• We will update the "Last Updated" date at the top and bottom of this webpage.
• Where appropriate, we may provide an in-app notice or release notes in our Google Play Store listing.
• We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices.

The disclosures in this Privacy Policy are structured to align directly with the Google Play Console Data Safety section for Sankalp Exam Prep:

If you have questions, feedback, concerns, or inquiries regarding this Privacy Policy or our privacy practices, please contact our data protection team: